Returns & Refunds Policy

Last updated: [21 Mai 2025]

Happydiet LLC provides access to digital programs, coaching services, downloadable materials, and exclusive member areas. Due to the nature of these products, we apply a strict but transparent refund policy as outlined below.

1. Non-Refundable Products

All digital products, including but not limited to:

Ebooks

PDF trackers

Online programs

Pre-recorded workshops

WhatsApp coaching content

Templates

Hormonal guides

Meal plans

Bonus tools and resources

are non-refundable once the content has been delivered or access granted.

By purchasing a digital product from Happydiet LLC, you acknowledge and agree that all sales are final and no refunds will be issued.

2. Coaching & Live Programs

Live challenges, such as the Challenge Métamorphose 360, include access to live coaching, private groups, and replay materials. These services require active participation and advance planning.

Once the program has started or access to any part of the materials (including the group, guide, or workshop replays) has been granted, no refunds will be issued, even in the case of partial participation.

If you change your mind before the program starts and no materials have been accessed, you may request a cancellation within 48 hours of purchase by emailing:

📧 meryam@happydiet.ma

3. Exceptions (Case-by-Case Review)

In rare and exceptional situations (e.g. documented medical condition or force majeure), we may offer:

A deferral to the next cohort

A partial credit for future use on our platform

All such requests are evaluated individually and at the sole discretion of Happydiet LLC.

4. Technical Issues

If you encounter a technical problem accessing your digital product, contact us within 3 days of your purchase. We will do our best to resolve the issue or re-send your access.

Note: A technical issue does not entitle you to a refund if the content has been successfully delivered.

5. Contact Us

For any questions or clarification about this Returns & Refunds Policy, please contact us at:

meryam@happydiet.ma